2008-3701 | Kayako SupportSuite index.php sql injection (BID-30642 / XFDB-44384)

By Max On Aug 1, 2021

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.0	$0-$5k	0.38

A vulnerability was found in Kayako SupportSuite 3.10.00/3.10.02/3.11.00/3.11.01/3.20.02. It has been rated as critical. Affected by this issue is an unknown code of the file staff/index.php. The manipulation of the argument customfieldlinkid with an unknown input leads to a sql injection vulnerability. Using CWE to declare the problem leads to CWE-89. Impacted is confidentiality, integrity, and availability. An attacker might be able inject and/or alter existing SQL statements which would influence the database exchange.

The weakness was disclosed 08/09/2008 by James Bercegay with Gulftech (Website). The advisory is shared for download at securityfocus.com. This vulnerability is handled as CVE-2008-3701 since 08/15/2008. The exploitation is known to be easy. The attack may be launched remotely. A simple authentication is needed for exploitation. Technical details as well as a public exploit are known.

It is declared as proof-of-concept. The exploit is available at securityfocus.com. The vulnerability scanner Nessus provides a plugin with the ID 34029 (Kayako SupportSuite CGI abuses.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the databases at SecurityFocus (BID 30642), X-Force (44384), Secunia (SA31431), Vulnerability Center (SBV-19277) and Tenable (34029). The entry 43711 is pretty similar.

Vendor

Name

VulDB Meta Base Score: 6.3
VulDB Meta Temp Score: 6.0

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

AV	AC	Au	C	I	A
🔍	🔍	🔍	🔍	🔍	🔍
🔍	🔍	🔍	🔍	🔍	🔍
🔍	🔍	🔍	🔍	🔍	🔍

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock
unlock	unlock	unlock	unlock	unlock	unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Class: Sql injection
CWE: CWE-89
ATT&CK: Unknown

Local: No
Remote: Yes

Availability: 🔍
Access: Public
Status: Proof-of-Concept
Download: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	unlock	unlock	unlock	unlock
Today	unlock	unlock	unlock	unlock

Nessus ID: 34029
Nessus Name: Kayako SupportSuite Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍

Threat Intelligenceinfoedit

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

08/09/2008 🔍
08/11/2008 +1 days 🔍
08/12/2008 +1 days 🔍
08/12/2008 +0 days 🔍
08/15/2008 +2 days 🔍
08/15/2008 +0 days 🔍
08/15/2008 +0 days 🔍
08/25/2008 +10 days 🔍
04/02/2014 +2046 days 🔍
03/17/2015 +349 days 🔍
08/01/2021 +2329 days 🔍Advisory: securityfocus.com
Researcher: James Bercegay
Organization: Gulftech
Status: Not defined